First line in direct messages
The AI takes routine questions: availability, price, specifications, delivery terms.
Sales channels
Telegram Business
The AI seller works from your personal account through Telegram Business mode. Customers write where they always did, the AI replies, and you can step into any conversation manually.
What this integration does
Handover to a manager
A complex request stays in the chat with full context, so your employee does not ask again.
Working hours
You can leave the AI on nights and weekends only and reply yourself during the day.
What data moves
| Data | Direction | How it works |
|---|---|---|
| Business account messages | Into EzguSavdo | Customer messages reach the AI through the official Business mode. |
| AI replies | Out of EzguSavdo | Replies are sent from your own account. |
| Orders and customer history | Both ways | Placed orders and conversation context are stored in the platform. |
Setup order
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Enable Business mode in your Telegram settings.
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Connect EzguSavdo as a chatbot in the "Chatbots" section.
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Set the AI working hours and the handover rules.
What we need from you
- Telegram Premium with Business mode enabled.
- Reply rules and a catalog configured in EzguSavdo.
Test this integration on your own catalog
Sign up, upload part of your catalog and we will configure the connection together. Need a review of your setup? Write to us.