First line in Direct
Answers about availability, price and delivery without waiting for a manager.
Sales channels
Instagram Direct
The AI replies in the Direct inbox of your business account through the official Instagram API. Meta granted public access approval, so the channel is not limited to test mode.
What this integration does
Official Meta API
Runs through an approved app, without working around platform rules.
One history
Direct conversations sit next to Telegram and the website, so customers do not repeat themselves.
What data moves
| Data | Direction | How it works |
|---|---|---|
| Direct messages | Into EzguSavdo | Requests arrive through the official Instagram API. |
| Replies and product picks | Out of EzguSavdo | The AI answers as the store business account. |
| Orders and contacts | Both ways | A placed order is stored in the platform. |
Setup order
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Switch the profile to a business account and link it to a Facebook page.
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Connect the account in the EzguSavdo panel and confirm the Meta permissions.
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Send a test message in Direct and turn the channel on.
What we need from you
- An Instagram Business or Creator account.
- Admin rights on the linked Facebook page.
Test this integration on your own catalog
Sign up, upload part of your catalog and we will configure the connection together. Need a review of your setup? Write to us.