What to prepare before launch

Technically a store goes live in half an hour. Answer quality depends not on setup speed but on what you feed the AI.

Catalog

Collect your price list in any shape — a table, plain text, a photo. Three things matter more than the format:

• The name customers actually use. If 1C calls it “Смартфон Apple iPhone 15 Pro 256Gb Titanium” while shoppers ask for “iphone 15 pro”, both need to be recognisable. Add the familiar name to the description.
• Current stock. The AI will not offer what is out of stock — but only if it knows.
• The price you really sell at. Not the old one, not the pre-discount one.

Money limits

Decide in advance how low you can go per product group and what discount is acceptable. Without a floor price, bargaining is simply off; with one, the AI runs it and never crosses the line.

Who joins the conversation

Define which requests go to a human: bulk orders, complaints, non-standard delivery. The AI closes the rest.

The channel to start with

Start with one channel — usually the Telegram bot. You can add the others any time, but reply quality is easier to judge on one.